Frequently Asked Questions
Which payment methods do you accept?
All major credit and debit cards accepted and Paypal through the secure gateways
Do you have a custom jewelry department?
Fancy a OOAK custom made especially for you? We can work together to create a bespoke ring, a perfect tiara and more!
Just send an email and I can discuss this with you!
What’s the best way to care for my stone?
Individual gemstones have different properties and hardness factors but as a general rule do not drop your jewellery on hard surfaces or wear whilst swimming or showering.
Jewellery exposed under water, acetone or other liquids can cause some gemstones to disintegrate,so it's best to remove your jewellery to wash, shower &
sleep and to remove rings when washing up etc. Apply moisturisers, sunscreen and perfume before putting on your jewellery, also it is recommended that you do not use perfumes or hairspray in the vicinity of jewellery.